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CAPstone is a unique Customer Advocacy Program that establishes measurable linkages between customer experience and customer behaviour and provides proactive tools that help enterprises leverage this knowledge in taking tactical decisions

With CAPstone:

  • “See customers as individuals rather than as a crowd”
  • “Identify and capture customer experience and behaviour for holistic insights”
  • “Use real time scorecards for proactive decision making”


  • Segment and measure- identify like groups and devise multi models surveys to understand experience at an overall and segment level
  • Link Experience and Behaviour- Use statistical methods to identify associations between customer experience and behaviour
  • Plan & Act- Generate cloud/web/mobile scorecards for proactive planning and real time action


Lymbyc, being the world's first virtual analyst has proven its mettle in the industry . Be it the "Most innovative Data science Product" by Aegis or "the top 10 emerging Analytics startups in India to watch out for in 2018" by Analytics India Magazine, Lymbyc is making heads turns and making headlines


Lymbyc, a leading edge innovator in AI and Machine Learning takes inspiration from the “Limbic” brain — the part that stores, dissects, rationalizes and generates memories and actions. That’s exactly what we do — giving business users the power of a virtual analyst that is intuitive, actionable and context driven to answer all their business queries


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  • Address:
    Lymbyc Solutions Private Limited #423, 2nd F, Lotus Towers,              
    27th Main, Sector 1, HSR Layout,
    Bangalore - 560102, India
  • Phone: +91 (0) 80 2258 2225/0263
  • Mail: